Cookies

This Cookie Policy aims at explaining the cookies and other trackers We may insert on the terminal you use to access this Website. Specifically, it informs You of all the cookies present on our Website, their purpose (part I.) and the steps you can take to configure them (part II.)

1. General information about cookies present on the Diabeloop Website

As the publisher of this Website, Diabeloop uses cookies in order to guarantee optimal and smooth browsing on our Website.

“Cookies” are small text files that are saved to the hard drive of your device (computer, tablet, mobile, etc). They are limited in size and enable us to recognise your computer, tablet or mobile phone in order to customise the services we offer you and ensure the Website functions correctly.

The information collected via cookies does not in any way identify You by name. It is only used for Our own needs to improve Our Website’s interactivity and performance and to send You content adapted to Your interest. None of this information is communicated to any third parties except when Diabeloop has obtained Your prior consent or when the disclosure of such information is required by law, or ordered by a court or any other competent administrative or judicial authority.

To provide further clarification about the information that cookies identify, You will find a table below listing the various types of cookies that may be used on the Diabeloop website, as well as their name, their purpose and their storage period.

2. Configuring your cookies settings 

You may accept or refuse cookies at any time.

When you first connect to the Website, a banner at the bottom of the screen briefly presents information about the storage of cookies and allows You to notify your acceptance or refusal of non-essential cookies or to personalize your choices concerning cookies, leading to a more detailed page.

The agreement given is only valid for a period of thirteen (13) months from the first deposit in the terminal.

In accordance with the applicable regulation Your prior consent is not required for certain cookies insofar as they are strictly necessary for the Website functioning or solely aim to enable or facilitate electronic communication (exempted cookies). In particular, these are session identifiers, authentication and load balancing session cookies. These cookies are also subject to this policy insofar as they are issued and managed by Diabeloop. These cookies are temporary and are deleted at the end of your browsing session.

Please find below a list of the exempted cookies we may insert on your terminal:

Cookie Name
Purpose
Duration
Cookie_notice_accepted
Remember User’s choice concerning cookies acceptance
6 months
_cb_bm
Helps manage incoming traffic that matches criteria associated with bots.
30 minutes
_cfduid
Cloudflare cookie used for security restrictions
30 days
_cfruid
Cloudflare cookie used in cases where multiple users are hidden behind the same client IP address. Each user will have a unique cookie to help prevent a case of rate limiting all users if one particular user hits the rate limit threshold.
Session
_help_center_session
Stores unique session key for Help Center product
Session

b. Cookies requiring your prior consent

This requirement concerns cookies issued by third parties and described as “persistent” insofar as they remain in your device until they are erased or until their expiration date (they remain saved on your device after you have closed your browser).

Functional cookies (make the service easier to use)

Cookie Name
Purpose
Duration
pll_language
Remember language chosen by User during last visit on Website
1 year

Analyzing cookies

Cookie Name
Purpose
Duration
_ga

Measure of Audience through google analytics concerning the frequentation and use of various elements of the Website (pages/contents visited) to improve the Website’s ergonomics.
2 years
_gid

Measure of Audience through google analytics concerning the frequentation and use of various elements of the Website (pages/contents visited) to improve the Website’s ergonomics.
24 Hours
_gat

Used to throttle request rate
1 minutes
_fbp

Facebook pixel tracker allowing to follow visits on websites
3 months

Most web browsers are configured by default so that the saving of cookies is authorized. Your browser allows you to change these standard settings so that all cookies are systematically rejected or so that only some cookies are accepted or refused depending on their issuer.

If You activate a “Do Not Track”-type option in Your browser, no information about you will be collected to establish your profile and neither You nor Your device will be tracked.

PLEASE NOTE: We draw your attention to the fact that refusing the placement of cookies on Your device may nonetheless alter Your user experience and Your access to certain services or functions of this Website. Where applicable, Diabeloop disclaims all liability for any consequences on Your browsing conditions of your choice to deny, delete or block the cookies necessary for the Website to function. Such consequences shall not constitute a loss and you shall not be entitled to any compensation in this regard.

In Your browser, you may also delete the cookies already on your device or be informed when new cookies are liable to be placed on it. 

Below you will find the various tools available to you to adjust the settings concerning cookies placed on your device.

d. Your Web browser settings 

Each Web browser has its own cookie management settings. To find out how to change your cookie settings, you will find links below to the necessary help page in order to access the relevant menu in your browser:

– Chrome: https://support.google.com/chrome/answer/95647?hl=en

– Firefox: https://www.mozilla.org/en-US/privacy/websites/

– Internet Explorer: https://support.microsoft.com/en-us/topic/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d

– Opera: https://help.opera.com/en/latest/web-preferences/

– Safari: https://www.apple.com/legal/privacy/en-ww/cookies/

For further information about cookie management tools, you may consult the CNIL website at: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser

This cookies policy was last updated on February 2021.